Delivery Policy

Last Updated: 25 January 2026

At aicallingautomata.com (“we,” “our,” “us”), we provide custom AI Calling Automation services, which are delivered digitally. This Delivery Policy explains how, when, and under what conditions our services are delivered.

By purchasing our services, you agree to the terms outlined in this Delivery Policy.


Nature of Service Delivery

All services offered by aicallingautomata.com are:

  • Digital and virtual services
  • Custom-built based on client requirements
  • Delivered electronically via supported platforms, integrations, or secure communication channels

No physical products are shipped.


Delivery Timeline

Delivery timelines vary depending on the selected plan and project complexity.

Standard Delivery Timelines

  • Starter Plan: 7–10 business days
  • Business Plan: 7–12 business days
  • Enterprise Plan: 7–10 business days (priority delivery)

Delivery timelines begin after payment confirmation and receipt of all required client information.


Client Requirements for Delivery

To ensure timely delivery, clients must provide:

  • Business details and objectives
  • Call scripts, flows, or approval inputs (if applicable)
  • Language and voice preferences
  • Access or credentials for required integrations
  • Timely feedback during setup and revision phases

Delays in providing required inputs may result in extended delivery timelines.


Delivery Method

Services are delivered through:

  • AI calling platform setup and activation
  • Workflow and automation deployment
  • Email confirmations and documentation
  • Live walkthroughs or demonstrations (if applicable)
  • Access credentials or dashboards where relevant

Final delivery confirmation is shared via email or live communication.


Revisions During Delivery

  • Unlimited revisions are included during the setup phase for all plans
  • Revisions must remain within the originally agreed scope
  • Major changes or additional features may require a new agreement or additional charges

30-Day Free Post-Delivery Support

All one-time setup plans include:

  • 30 days of free ongoing support after final delivery
  • Bug fixes, minor optimizations, and assistance during this period

After the free support period, continued optimization and support are available via paid monthly support plans.


Delayed Delivery Disclaimer

We are not responsible for delivery delays caused by:

  • Client unresponsiveness or incomplete information
  • Third-party platform downtime or API limitations
  • Changes in client requirements after work has started
  • Force majeure events or technical disruptions beyond our control

Completion & Acceptance

A project is considered delivered and completed when:

  • AI calling systems are set up as per the agreed scope
  • Client has received access, demo, or confirmation
  • Revisions requested during setup are completed

Once delivery is confirmed, the service is deemed fulfilled.


No Refund After Delivery

Due to the digital and customized nature of our services:

  • All payments are final
  • No refunds are provided once delivery has begun or completed

This policy applies regardless of usage, results, or performance outcomes.


Changes to Delivery Policy

We reserve the right to update or modify this Delivery Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.


Contact Information

For delivery-related questions or updates, contact us at:

📧 General: contact@aicallingautomata.com
📧 Support: support@aicallingautomata.com
📧 Order Queries: order@aicallingautomata.com
💬 Live Chat Support: Available on our website